Terms & Conditions
The www.kyriacou.gr website is the online store of the company K. CH. KYRIAKOU OE. Before using the online store, you should read the relevant terms and conditions as listed below.
Browsing our site and using its various tools implies unconditional acceptance of the terms and conditions associated with it.
- Change of terms
- Validity of information
The company K. CH. KYRIAKOU OE is bound by the quality and validity of the information provided in its online store, without prejudice to any typographical or technical errors that may have occurred unintentionally or due to force majeure.
The photos on our website are indicative and there may be slight, non-essential differences between a product’s photo and its actual appearance. This is due either to differences in the production process (different batches of photographed items and those available for sale), or because of the objective differentiation of items displayed on a computer screen and the actual image of an object (eg The displayed color of a product on the computer is a technical function of the on-screen display settings and may vary from the actual).
Also the company K. CH. KYRIAKOU OE does not guarantee the immediate availability of products exhibited at its online store due to the continuous liquidity of each product’s stock status. However, it is careful to inform the customer concerned eg. by telephone or electronically regarding the availability of the products of a possible order. In the event of unavailability of a product for a long period of time after the relevant customer has been informed within a reasonable time period, K. CH. KYRIAKOU OE is no longer responsible.
The online store www.kyriacou.gr reserves the right to change prices without prior notice of the customer. The new values apply from the time of the change and later. Since the online store is only for professional clients (and not for individuals), the quoted prices are net and do not include the applicable VAT. nor any other statutory burden. The place of consignment is defined as our headquarters (Sarri 24, Athens 105 53) or any other sub-branch of the company and there refer the sale prices. So the transportation rates to the place of delivery are charged to the customer. If the place of delivery is located in the wider area of Athens and Piraeus and the value of a possible order is more than 30 €, K. CH. KYRIAKOU OE may proceed to the delivery at the customer’s site free of charge, but this is not a contractual obligation.
- Limitation of Liability
The company K. CH. KYRIAKOU OE is not liable to its customers / users of the website for any damages that may arise from the execution or not of their order. It is also not responsible for any civil or criminal claims or damage to site visitors or third parties for reasons connected with the operation of the site or its failure to provide its services or any third party interventions in products or services available through it.
All content on the site is the copyright of the company K. CH. KYRIAKOU OE and protected by the provisions of Greek and European law and by international conventions. Any analogue / digital copying and mechanical reproduction, transfer, processing, resale of the contents of the www.kyriacou.gr website is prohibited without the written permission of the company K. CH. KYRIAKOU OE. It is also forbidden to mislead the visitors of the site about the real provider of its content.
The security of the personal data of the users of the website www.kyriacou.gr is an important responsibility of our company. That is why we create the right environment to ensure the security of the user’s personal data and all relevant information to be confidential. The company K. CH. KYRIAKOU OE undertakes that we will not disclose or publish the personal data and information you trust us unless requested by the competent authorities of the state.
- Product returns
Our company, upon prior arrangement, grants the right to return the products if the customer so wishes for valid reasons. In any case, the products should be returned to the condition delivered to the customer. The refund period is set to 15 calendar days after the date of the sales invoice. If the cause of the return is the responsibility of our company (indicatively we refer to: a defective product that the defect was not detected during the pre-sale quality check, incomplete packaging resulting in the partial or total destruction of the contents during transport, unusually long delivery times that make the product no longer useful) the shipping costs are borne by our company. In any other case these costs are borne by our client. Return reason associated with a misalignment of order and receipt data should be proven by comparing objective data (e-mail, fax, etc.). Consequently, there is no reason to return to cases of telephone orders.
- Competent court
In order to resolve any dispute that may result from the operation and use of the www.kyriacou.gr website, the first step is the attempt to reach agreement between the two sides and the outcome of a mutually acceptable agreement. In the event that this is not feasible, even with the intervention of other institutions eg. Ombudsman of the Consumer (https://www.synigoroskatanaloti.gr), the courts of Athens are responsible for resolving the dispute.
- Transactions Safety
All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.